Jewel-Osco

The Floral department at this store is the best floral department across all Jewel-Osco stores. I went here Saturday 10/15 to help my future father in-law get flowers for my future mother in-law as a surprise Sweetest Day gift. The manager Allison was very helpful. She professionally guided me to all types of ideas. The selection was incredible and I splurged for all the extra brownie points I could get. I ended up buying over $75 of 3 for $15's, an arrangement, and stock(decorative fall twisty twigs and brightly colored wheat!). I love coming to this store's Floral department for the past couple of years because you can tell this Manager CARES and KNOWS HOW TO DO IT RIGHT! I also bought some other things from grocery, a cold but over priced Sunkist and some cheese. Everyone here is great, I miss Tony, Jose is awesome. But I always come for the flowers. With Allison's guidance I was able to put together a couple amazing bouquets to save the day!

The prices are too high. They lure you in with certain decent sales and jack up the prices on other items. An example: Hampton peanuts in the shell. They have always been $2.99/bag. Other stores sell it for that price too. They recently increased each bag to $4.49 and cleverly put it "on sale" for $3.99. So that "sale" is actually a dollar more than how it used to be priced and what other stores sell it for. I will say that those peanuts usually have mold noted on the shell anyway and many are burned inside, so I won't be buying them anymore. Their large container of salad increased by another dollar and the creamers are going up too. They have buy one, get one 1/2 price offers, but when you increase the item more than what other stores sell it for and offer 1/2 off the second and divide both items total by two, they both equal out to be much higher than the regular price at other stores. I saw a make up item that is normally prices for $8.99 at other stores, priced $12.99 at Jewel. Know your prices and don't just fall for the sales gimmicks because it could cost you more.

Went in this afternoon, $94 spent , however when I got home and looked at receipt, which normally I do not, there were multiple mistakes called and talked to Nancy, she said bring in receipt and phone as I used the “U” coupons, they didn’t pick them up at checkout, refund $41 Yes Nancy took care of immediate issue, bigger problem is how about those who do not double check receipts almost a 50% overcharge Prices are going up, most at store today were seniors so fixed income, “ We had some issues “ really? hold people accountable, and make it right with customers when there is such a huge mistake I did reach out, gave phone number you could contact me at; I was told a complaint was filed and someone would be “calling” this did not happen